Privacy notice
We respect your privacy. This notice explains how we use information you share when requesting a guided experience or contacting support.
What information we use
When you send a request or message, we use the details needed to reply and coordinate your experience.
- Contact details (such as name, email, and phone number).
- Request details (preferred date, group size, and any notes you include).
- Accessibility notes, if you choose to provide them.
How we use it
We use information to provide support and confirm plans.
- To respond to your request and share confirmation details.
- To coordinate timing and meet-up guidance.
- To answer questions you send through support.
Email updates
Where you consent, we may send email updates related to your inquiry. You can update your preferences by contacting support.
Your choices
If you’d like us to stop sending non-essential messages, or if you have questions about your information, reach out through our support page.
Questions about privacy?
We’re happy to help. Send a message with your question and we’ll reply with clear next steps.